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Terms of use

RenewGO for iPhone · Last updated 9 November 2026

The short version

RenewGO is a tool for tracking CE/CPD for your professional licences. It is not advice from a regulator. Rules change and templates can be out of date or wrong. You stay responsible for knowing and meeting your regulator's requirements, for checking your records, and for submitting anything your regulator asks for. Subscriptions are billed by Apple and renew automatically until you cancel.

1. Who we are and Apple's terms

RenewGO is made by an independent developer ("we", "us"); the developer's name is shown as the seller on RenewGO's App Store page. Contact: info@familygo.app. By using RenewGO you accept these terms. If you do not agree, do not use the app.

Your licence to use the app is Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). These terms add to it. Where they differ, Apple's agreement applies to the licence and these terms apply to everything specific to RenewGO. Apple is not a party to these terms and is not responsible for the app or for claims about it.

2. What RenewGO does, and doesn't

RenewGO lets you set up licences, apply a requirement template, log activities, keep certificates, see progress, get reminders and export records (PDF report, CSV, backup file).

  • Not regulator advice. Templates are based on each regulator's published requirements as of the date shown in the app. Regulator names are used descriptively only. We are not affiliated with, approved by or endorsed by any regulator, board or accreditation body.
  • No submission or verification. RenewGO does not submit anything to a regulator and does not verify that an activity, provider or certificate is accepted.
  • You are responsible. Check requirements with your regulator, edit templates that do not match your situation, and check every figure. Calculations such as hours counted, shortfalls and deadlines are aids and can be wrong or out of date. We are not liable for missed deadlines, failed audits, licence lapses or fines.
  • Scanning is best-effort. Text recognition and field extraction can misread. Review every field before saving.
  • Not professional advice of any kind (legal, tax, employment or otherwise).

3. Using the app

You may use RenewGO for personal use on Apple devices you own or control, as Apple's rules allow. Don't copy, resell or redistribute the app, remove notices, interfere with it, or try to reverse-engineer it beyond what the law allows. You are responsible for what you enter and for keeping your device and iCloud account secure. Use RenewGO lawfully and for your own record-keeping. Don't use it to create false or misleading records for a regulator; you are responsible for the accuracy of what you submit to anyone.

4. Subscriptions

RenewGO Pro is offered as:

  • Annual: $24.99 per year, with a 1-week free trial for eligible new subscribers.
  • Monthly: $2.99 per month, with no free trial.

Prices are set by Apple in your local currency and shown in the app and the App Store before you buy; taxes may apply. Family Sharing is not available for these subscriptions. The app shows a reminder before the trial converts.

  • Payment is charged to your Apple Account when you confirm the purchase, or when a free trial ends.
  • Subscriptions renew automatically at the same length unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged within 24 hours before the period ends.
  • Cancel or manage in Settings, your name, Subscriptions, or in the App Store. Cancelling stops the next renewal; you keep access until the end of the paid period. Deleting the app does not cancel a subscription.
  • A free trial converts to the paid plan unless you cancel at least 24 hours before it ends. Apple decides trial eligibility, normally once per Apple Account.
  • Apple sells and bills the subscription. Refunds, including any consumer right of withdrawal, are handled by Apple at https://reportaproblem.apple.com. We can't issue refunds for App Store purchases.
  • Use Restore Purchases in the app on a new device.
  • If we change a price, Apple tells you and, where required, asks for your consent. Without it the subscription ends at renewal.
  • Without a subscription you can set up a licence and preview its requirements. You can still read your existing records, export a report or backup, and delete all data. Logging new activities, scanning, progress, reminders and widgets need an active trial or subscription.

5. Your data

What you enter in RenewGO is yours. It is stored on your device and, if you use iCloud, in your own iCloud account. We can't see it, have no copy of it and can't restore it. Keep your own backups, for example by exporting. If you delete the app without iCloud or a backup, your data is gone. "Delete all data" (Settings, Delete all data) cannot be undone. Licence numbers are stored on this device only and are not synced to iCloud, so keep your own copy.

6. Availability and our rights

We may update, change or stop features, and change prices for new purchases. We try to keep RenewGO working but can't promise it is always available or free of errors. Templates may be updated through app updates, and remotely for people who have turned on usage analytics. The app depends on iOS, Apple services (iCloud, StoreKit) and third parties we do not control. RenewGO, its design, name and text belong to us or our licensors. Open-source and Apple components stay under their own licences.

7. Liability

The app is provided "as is" and "as available". To the extent the law allows, we are not liable for indirect or consequential losses; our total liability is limited to the amount you paid for the app in the 12 months before the claim. Nothing limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, fraud, or intent/gross negligence where the law says so), or your rights as a consumer.

8. Privacy

How RenewGO handles data is described in the privacy policy: https://familygo.app/renewgo/privacy/.

9. Changes and ending

We may update these terms; the date at the top shows the latest version, and we tell you in the app about changes that affect you. You can stop using RenewGO at any time by deleting the app and cancelling your subscription. We may suspend access if you seriously breach these terms.

10. Law

These terms are governed by the law of the country where the developer is established. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim in your local courts. If you have a problem, please contact us first at info@familygo.app.

11. Contact

info@familygo.app · https://familygo.app · Current version: https://familygo.app/renewgo/terms/

Changes: 9 November 2026: first version.