The short version
MeterGO helps you log utility meter readings and estimate costs. Forecasts and costs are estimates, not bills. Your supplier's bill is binding. Pro is an auto-renewing subscription paid through Apple. Apple's Standard EULA applies, and these terms add to it.
1. Who we are and Apple's terms
MeterGO is made by an independent developer ("we", "us"); the developer's name is shown as the seller on MeterGO's App Store page. Contact: info@familygo.app. By using MeterGO you accept these terms. If you do not agree, do not use the app.
Your licence to use the app is Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). These terms add to it. Where they differ, Apple's agreement applies to the licence and these terms apply to everything specific to MeterGO. Apple is not a party to these terms and is not responsible for the app or for claims about it.
2. Estimates, not bills
- Forecasts, cost figures and "back or pay" results are calculated from your readings, your tariff entries and, when you give none, bundled average prices. The app labels them: "Estimate from your readings and tariff. Your supplier's bill is binding."
- Average prices are provisional and may be out of date. Gas conversion factors, VAT and fixed charges depend on what you enter.
- Do not rely on MeterGO to settle a bill or a dispute. Check your supplier's bill and your own meter. We are not a supplier, are not linked to any supplier and do not show supplier logos.
- Reading numbers from a photo can be wrong. Check the number before you save it. You are responsible for the readings you save and send to others.
- Reports and exports (such as CSV, PDF or shared text) are aids to your own records. They are not legal, tax or financial advice.
3. Using the app
You may use MeterGO for personal use on Apple devices you own or control, as Apple's rules allow. Don't copy, resell or redistribute the app, remove notices, interfere with it, or try to reverse-engineer it beyond what the law allows. You are responsible for what you enter and for keeping your device and iCloud account secure. Don't use the app unlawfully, to disrupt it, or to reach data that is not yours.
4. MeterGO Pro subscription
- Plans. Annual: $8.99 per year, with a 1-week free trial. Monthly: $0.99 per month, no free trial. Prices are shown in your local currency and may include taxes at checkout.
- Reminder. If you allow notifications, we remind you about 48 hours before the trial ends.
- Family Sharing. Both plans support Family Sharing, so family members in your Apple family group can use Pro on their devices.
- When Pro ends. You keep read-only access to your history and export. Adding new readings needs Pro.
- Payment is charged to your Apple Account when you confirm the purchase, or when a free trial ends.
- Subscriptions renew automatically at the same length unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged within 24 hours before the period ends.
- Cancel or manage in Settings, your name, Subscriptions, or in the App Store. Cancelling stops the next renewal; you keep access until the end of the paid period. Deleting the app does not cancel a subscription.
- A free trial converts to the paid plan unless you cancel at least 24 hours before it ends. Apple decides trial eligibility, normally once per Apple Account.
- Apple sells and bills the subscription. Refunds, including any consumer right of withdrawal, are handled by Apple at https://reportaproblem.apple.com. We can't issue refunds for App Store purchases.
- Use Restore Purchases in the app on a new device.
- If we change a price, Apple tells you and, where required, asks for your consent. Without it the subscription ends at renewal.
5. Your data
What you enter in MeterGO is yours. It is stored on your device and, if you use iCloud, in your own iCloud account. We can't see it, have no copy of it and can't restore it. Keep your own backups, for example by exporting. If you delete the app without iCloud or a backup, your data is gone. "Delete all data" (Settings > iCloud & backups > Delete all data) cannot be undone. Use Export first.
6. Availability and our rights
We may update, change or stop features, and change prices for new purchases. We try to keep MeterGO working but can't promise it is always available or free of errors. MeterGO, its design, name and text belong to us or our licensors. Open-source and Apple components stay under their own licences.
7. Liability
The app is provided "as is" and "as available". To the extent the law allows, we are not liable for indirect or consequential losses; our total liability is limited to the amount you paid for the app in the 12 months before the claim. Nothing limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, fraud, or intent/gross negligence where the law says so), or your rights as a consumer.
8. Privacy
How MeterGO handles data is described in the privacy policy: https://familygo.app/metergo/privacy/.
9. Changes and ending
We may update these terms; the date at the top shows the latest version, and we tell you in the app about changes that affect you. You can stop using MeterGO at any time by deleting the app and cancelling your subscription. We may suspend access if you seriously breach these terms.
10. Law
These terms are governed by the law of the country where the developer is established. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim in your local courts. If you have a problem, please contact us first at info@familygo.app.
11. Contact
info@familygo.app · https://familygo.app · Current version: https://familygo.app/metergo/terms/
Changes: 9 November 2026: first version.