The short version
DepositGO helps you document the condition of a rented home at move-in and move-out. It makes dated, hashed photos and signed PDF reports. It is not legal advice and it does not guarantee that you will get a deposit back. You pay once ($9.99 or the local price) and keep access. These terms add to Apple's standard Licensed Application End User License Agreement (EULA), which also applies.
1. Who we are and Apple's terms
DepositGO is made by an independent developer ("we", "us"); the developer's name is shown as the seller on DepositGO's App Store page. Contact: info@familygo.app. By using DepositGO you accept these terms. If you do not agree, do not use the app.
Your licence to use the app is Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). These terms add to it. Where they differ, Apple's agreement applies to the licence and these terms apply to everything specific to DepositGO. Apple is not a party to these terms and is not responsible for the app or for claims about it.
2. What DepositGO does, and doesn't
The app guides you through rooms, photos, notes, meters, keys and issues; seals photos taken in the app with a SHA-256 hash and capture time; creates a PDF report (in the language you choose) in a country format (UK check-in inventory, German Übergabeprotokoll, US checklist, Australian condition report, or generic), locks it against editing, and lets you collect signatures on your device; and compares move-in and move-out states. The app never claims to be the official form of any authority, scheme or state.
- Not legal advice; evidence aids only. A dispute resolution body, court, landlord or agent decides what weight a report gets. We do not promise "court-proof" results, any outcome or the return of any deposit. Laws and schemes differ by country and change. Check your tenancy agreement, local rules and deadlines yourself, and get advice if you need it. Reminders and deadline notes (such as comment windows) are best-effort prompts, not a guarantee that you meet a legal deadline.
- A hash shows whether a file has changed since the hash was recorded. It does not prove who took a photo or that a scene was not staged.
- Capture times come from the device clock. The app compares it with network time when it can and records the offset, but a wrong clock can affect dates. Imported photos are labelled "imported"; their dates come from the file and are less reliable.
- PDF locking is a deterrent: it blocks ordinary editing but is not unbreakable security.
- Signatures are simple electronic signatures drawn on the device. Their legal effect depends on the law and the document. The report is not a deed.
3. Using the app, and your responsibilities
You may use DepositGO for personal use on Apple devices you own or control, as Apple's rules allow. Don't reverse-engineer it, use it to harass or defame anyone, or use it to forge records or create false evidence.
- Enter true information and photograph the real condition.
- You need the right to record and share what you enter. Names, addresses and signatures of the landlord, agent and others are their personal data. Collect and share them lawfully, tell the people involved, avoid photographing people, and respect any rules in your tenancy about photography.
- Check every report before you sign and share it.
4. Purchase
DepositGO is a one-time, non-consumable in-app purchase, listed at $9.99 (your local price may differ). It is not a subscription and renews nothing. Family Sharing is on for this purchase. You see a sample report before you pay; the app's full features need the purchase. Restore it with "Restore purchase" in the app using the same Apple Account. Payment, refunds, taxes and Ask to Buy are handled by Apple; request refunds at https://reportaproblem.apple.com. Statutory withdrawal rights for digital content may apply in the EU and UK; Apple handles the purchase and its terms govern the details. Reports you have already exported are files you hold.
5. Your data
What you enter in DepositGO is yours. It is stored on your device and, if you use iCloud, in your own iCloud account. We can't see it, have no copy of it and can't restore it. Keep your own backups, for example by exporting. If you delete the app without iCloud or a backup, your data is gone. "Delete all data" (Settings > Delete all data) cannot be undone. If iCloud sync fails or your storage is full, data may be only on one device. Keep your own backup: export reports and the originals ZIP.
6. Availability and our rights
We may update, change or stop features, and change prices for new purchases. We try to keep DepositGO working but can't promise it is always available or free of errors. DepositGO, its design, name and text belong to us or our licensors. Open-source and Apple components stay under their own licences.
7. Liability
The app is provided "as is" and "as available". To the extent the law allows, we are not liable for indirect or consequential losses; our total liability is limited to the amount you paid for the app in the 12 months before the claim. Nothing limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, fraud, or intent/gross negligence where the law says so), or your rights as a consumer.
8. Privacy
How DepositGO handles data is described in the privacy policy: https://familygo.app/depositgo/privacy/.
9. Changes and ending
We may update these terms; the date at the top shows the latest version, and we tell you in the app about changes that affect you. You can stop using DepositGO at any time by deleting the app. We may suspend access if you seriously breach these terms.
10. Law
These terms are governed by the law of the country where the developer is established. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim in your local courts. If you have a problem, please contact us first at info@familygo.app.
11. Contact
info@familygo.app · https://familygo.app · Current version: https://familygo.app/depositgo/terms/
Changes: 9 November 2026: first version.